DEMSA Membership
Baines & Ernst Ltd is a member of DEMSA (Debt Managers Standards Association) and fully subscribes to the DEMSA Code of Conduct, which covers the following areas:
- Compliance with Statutory Regulations and OFT Debt Management Guidance
- Marketing, Advertising and Publicity
- Information to Customers
- Contract Terms
- Client Accounts and Interests
- Dealings with Lenders
- Complaint handling
The aim of the Code, and that of DEMSA, is to encourage Debt Management companies to provide services of the highest standards in which the public and the credit industry can have confidence.
As a member of DEMSA we have been granted permission from the Office of Fair Trading (OFT) to display the OFT Code Approved logo on all of our advertising and promotional literature. The OFT's Consumer Code Approval Scheme is an initiative to promote and safeguard consumers by identifying, monitoring and rewarding better business practice.
Our advisors are trained to give impartial debt advice and recommend the most appropriate debt help programme for your needs - whether that be an IVA, a Debt Management Plan or another solution. Baines & Ernst is one of the longest established and most well respected debt advice specialists in the UK. Through our membership of DEMSA our debt help programmes have received official approval from the Office of Fair Trading. Our advisors will analyse your situation and recommend the best solution for you. They will explain the various options and the differences between an IVA and Debt Management. You will receive debt advice that's tailored for you