Customer reviews
From your very first phone call, until the day you clear your debts, we’ll be with you every step of the way to ensure your journey towards a debt-free future is as stress-free as possible.
We know how worrying debt can be – so we’ll always make sure that you’re provided with the best advice, unfaltering support and the highest standards of service at all times.
Here’s what some of our valued customers have to say about us…
Anna Moran
I feel you have truly saved me. Thank you for all your help and support in guiding me through my DRO and now I am debt free!
Anne Porter
I like the fact that the team at Baines & Ernst take the time to build a rapport as this is very important to me. Your level of service is fantastic.
Carine Joly
Baines & Ernst were a great help at a really dark time in my life. They gave me peace of mind in helping me through this. It’s been brilliant.
Carly Morgan
From the outset I was given a direct contact number for the person managing my account, this was extremely helpful in the initial stages of managing my debt.
Diane Acres
I have often dreamed of coming to the final settlement of the original debts and now that I have reached pensionable age, it’s such a relief to be debt free! I really appreciate the help and support from your customer services and debt management staff. Thank you all so much.
Helen Mathers
I had debt collector letters demanding money and threatening court action. Then a friend recommended you. You took me on, talked to all of my creditors on my behalf and now I am debt free! I can’t thank you enough for your help.”
Ian Bloomfield
I hope Baines & Ernst keep going because I don’t know what we would do without you. You got us out of a right jam and keep in constant contact to keep us updated.
Juan Martinez
I have always found Baines and Ernst helpful and you do a cracking job for me. You always take on board what I’m saying and you always get back to me.
Katie Cookson
We recently received a CCJ on a debt, which was very worrying. I contacted you for help and I would like to sincerely thank you for your guidance and support with this delicate matter. You were extremely polite and helpful. You helped me take control and reassuringly took me through the stages one at a time. You showed outstanding professionalism – thank you!
Lucy Chambers
You’ve changed my life, it’s been brilliant. I’d never been in debt before my business fell apart. Everybody at B&E was reassuring and friendly. It was a great feeling that you had taken my problems away from me and sorted it all out. Every time I had to contact you because my income had changed, you couldn’t have been more helpful.

